The world is embracing international businesses now more than ever. This has led to an increased number of visitors within Allentown, PA. Therefore, it is a brilliant idea to invest in bed and breakfast Allentown pa business. This is because these people from all over the world will need a place to stay till they are done with their mission.
Your employees must have a culture of keeping time especially when they work in shifts. Before the night team leaves, they should ensure that all the utensils that were used over the night have been cleaned. The morning team will come in and prepare the morning meal for the guests. If any of the guests has a special food request, the kitchen staff should beware of it.
Some of the guests will be spending many days at your premises. It is your responsibility to clean his room everyday especially when he leaves for his meetings. However, none of your employees should pick a guests item. This will inconvenience the visitor and he will lose trust in you.
The tables should be wiped and arranged in an appealing style. The menus should be placed on the table so that the customers can refer to it. If they have any questions, there needs to be someone ready to answer them. The waiters and stewards need to be there to clean any mess that may occur. These readiness to serve the guest will make him feel at home and free to come for your services again and again.
It is challenging to deal with the customers at times. This is because some of them are very messy and they will leave the rooms in a very bad condition. Therefore, your employees should inspect each room after clearing the visitor. The bedding must be changed, the floor and toilets cleaned, and left in a good condition ready for the next guest.
The stewards you hire must have a passion to serve. This is a requirement because they will be called upon by any department and asked to clean the floor or even utensils. The guests will also leave the rooms very disorganized at times. This can be a frustrating job for someone who is working just to make money. Their frustration and bad mood will end up showing up especially when they are attending to guests. You do not want to have such workers in your business.
From time to time during the day, you must check the rooms and see if everything is in place. The attendants must report when the supplies run out. They should communicate with the procurement department and order for more items that they feel will give the customer satisfaction.
Above all the duties, customer care should be a priority. Treat your customer well so that the next time he comes to the city, he will come to seek your services again. Your employees must be taught on how to receive and handle the guests.
Your employees must have a culture of keeping time especially when they work in shifts. Before the night team leaves, they should ensure that all the utensils that were used over the night have been cleaned. The morning team will come in and prepare the morning meal for the guests. If any of the guests has a special food request, the kitchen staff should beware of it.
Some of the guests will be spending many days at your premises. It is your responsibility to clean his room everyday especially when he leaves for his meetings. However, none of your employees should pick a guests item. This will inconvenience the visitor and he will lose trust in you.
The tables should be wiped and arranged in an appealing style. The menus should be placed on the table so that the customers can refer to it. If they have any questions, there needs to be someone ready to answer them. The waiters and stewards need to be there to clean any mess that may occur. These readiness to serve the guest will make him feel at home and free to come for your services again and again.
It is challenging to deal with the customers at times. This is because some of them are very messy and they will leave the rooms in a very bad condition. Therefore, your employees should inspect each room after clearing the visitor. The bedding must be changed, the floor and toilets cleaned, and left in a good condition ready for the next guest.
The stewards you hire must have a passion to serve. This is a requirement because they will be called upon by any department and asked to clean the floor or even utensils. The guests will also leave the rooms very disorganized at times. This can be a frustrating job for someone who is working just to make money. Their frustration and bad mood will end up showing up especially when they are attending to guests. You do not want to have such workers in your business.
From time to time during the day, you must check the rooms and see if everything is in place. The attendants must report when the supplies run out. They should communicate with the procurement department and order for more items that they feel will give the customer satisfaction.
Above all the duties, customer care should be a priority. Treat your customer well so that the next time he comes to the city, he will come to seek your services again. Your employees must be taught on how to receive and handle the guests.
About the Author:
You can visit historicbennermansion.com for more helpful information about The Role Of Bed And Breakfast Allentown Pa Service Providers.