Technology has seen tremendous growth over the years. It has laid a major platform for the expansion of many commercial organizations; the hospitality industry is one of them. Many organizations have had a reason to smile following this improvement. They have benefited in several different ways. The restaurant and lodge Pangasinan industry has experienced noticeable improvements as a result. Some of these impacts they have experienced are as discussed below.
An analysis proves that there have been improved strategies in the marketing structure. Marketing plays a great role in improving the reputation of a company. The internet has been used as a tool to facilitate the marketing of many hotels. Marketing strategists use the social media to access many of their guests. Through social media, they get to advertise their services online through developing an online relationship with their guests.
Customer satisfaction is one of the major focuses in any enterprise. In this hospitality sector, most managers try to satisfy the needs of their clients. There has been improved service delivery to most customers as a result of technology. Most of these lodgings are fitted with modern equipment that increases the comfort of their customers. Customers can easily get their services from their providers. This has helped increased delivery.
Integrated management systems are also a product of improved technology. They have helped develop and strengthen ties between these organizations and their potential customers. Despite their sophistication, they have assisted in establishing advanced integration levels. Guest preferences are created and linked to their database. This has provided the supply purchase systems to easily access what is required for purchase to ensure no supply shortages.
The introduction of smart-phones and tablets has made it easy to access these facilities. These gadgets have replaced the desktops used before. This is because they are relatively cheaper and require less maintenance. They have increased service delivery. Clients can easily make their orders and report any complaints during their stay. Immediate feedback is also received by their guests. This has had a positive effect on the side of customers.
In most large motels, the check in and check out procedures can be time consuming. This is due to the long lines experienced. These organizations have established applications in smart-phones that give clients the opportunity to preregister for their hotel stay. The smart-phone also acts as the key to their hotel rooms. This ensures that their users have ample time for their guests to enjoy their stay without spending much time trying to settle.
The check-out process has been a big task for many clients. This is because the process has been too complicated with many long lines and payment delays. As a result, there has been an introduction of screens in each room that makes it easy for one finalize the check-out process. This has created more time for them to have fun events and also reach their point of departure in time.
Technology has also introduced new modes of payments. Clients do not have to queue for long hours to pay for the services provided. For instance, it is easy for one to pay using the ATM cards or the televisions mounted in each room. Additionally, it has helped provide a solution to any minor disputes regarding any rates.
An analysis proves that there have been improved strategies in the marketing structure. Marketing plays a great role in improving the reputation of a company. The internet has been used as a tool to facilitate the marketing of many hotels. Marketing strategists use the social media to access many of their guests. Through social media, they get to advertise their services online through developing an online relationship with their guests.
Customer satisfaction is one of the major focuses in any enterprise. In this hospitality sector, most managers try to satisfy the needs of their clients. There has been improved service delivery to most customers as a result of technology. Most of these lodgings are fitted with modern equipment that increases the comfort of their customers. Customers can easily get their services from their providers. This has helped increased delivery.
Integrated management systems are also a product of improved technology. They have helped develop and strengthen ties between these organizations and their potential customers. Despite their sophistication, they have assisted in establishing advanced integration levels. Guest preferences are created and linked to their database. This has provided the supply purchase systems to easily access what is required for purchase to ensure no supply shortages.
The introduction of smart-phones and tablets has made it easy to access these facilities. These gadgets have replaced the desktops used before. This is because they are relatively cheaper and require less maintenance. They have increased service delivery. Clients can easily make their orders and report any complaints during their stay. Immediate feedback is also received by their guests. This has had a positive effect on the side of customers.
In most large motels, the check in and check out procedures can be time consuming. This is due to the long lines experienced. These organizations have established applications in smart-phones that give clients the opportunity to preregister for their hotel stay. The smart-phone also acts as the key to their hotel rooms. This ensures that their users have ample time for their guests to enjoy their stay without spending much time trying to settle.
The check-out process has been a big task for many clients. This is because the process has been too complicated with many long lines and payment delays. As a result, there has been an introduction of screens in each room that makes it easy for one finalize the check-out process. This has created more time for them to have fun events and also reach their point of departure in time.
Technology has also introduced new modes of payments. Clients do not have to queue for long hours to pay for the services provided. For instance, it is easy for one to pay using the ATM cards or the televisions mounted in each room. Additionally, it has helped provide a solution to any minor disputes regarding any rates.
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